HOW WE WORK AT THE KITCHEN GARDEN DESIGN HOUSE
OUR SERVICES
Our services are very customized to each client. However, here is a brief overview of what to expect when booking a Kitchen Garden consultation.
DESIGNED TO NOURISH
DESIGNED TO NOURISH
Initial Appointment
This on-site meet and greet allows our team to learn about your unique garden goals and design vision. Preliminary measurements and site location scouting will occur at this time. Katie will discuss design, layout, and material options and the role Kitchen Garden Design House will play in making your kitchen garden dreams a reality. (Approx 1 hour).
Initial Appointment Scheduling
1) An invoice is sent before the initial appointment. Consult prices start at $250 based on the project's scope. If the site is more than 75 miles from Lake Geneva, an additional travel charge of $100 per every 25 miles will be added to the on-site fee. If an on-site visit exceeds 2 hours, an additional $175 per hour will be added to the on-site fee.
2) An On-Site Visit is scheduled. A questionnaire will be emailed for you to complete prior to the on-site visit so that Katie is well-acquainted with your initial goals and prepared with customizable options for your kitchen garden.
3) The Consultation consists of talking through your garden goals, lifestyle habits, budget commitment to the upkeep of the garden, maintenance, material choices, water source, and measurements of optimal site location for the garden. The on-site visit will define individual projects and their scope.
We strive to help our clients make design choices that work within their price range. Communication upfront about prospective cost ranges helps us stay on the same page so we can help you achieve your goals. We can provide loose price point ranges for decision-making on your design choices and ensure the choice is attainable for your budget. Each project location specification impacts the cost per square foot of the garden. These include material choices, irrigation, distance to the garden from the driveway, property grade, and ability to use various equipment.
This fee is non-refundable. However, it will be credited toward the project’s invoice.
Design Stage
After the initial consultation, the design stage includes three design possibilities based on site capabilities and client goals. These are basic 2D drawings emailed to you with a video walk-through describing the specifics of each design.
A phone appointment is scheduled to fine-tune your decision, and your final design is put into a 3D conceptual drawing so you can better envision your new kitchen garden. Any last-minute material selections will be discussed at this time. This stage will require email and phone conversations to move through the process and may take two to eight weeks, depending on the project's season and scale.
The final kitchen garden design packet will be emailed to the client. Any follow-up design changes will be billed hourly at $100. A proposal and estimate will be generated if you are ready to proceed.
Installation Process
SCHEDULING
Installations are scheduled based on deposits, product availability, and weather. Rain can impact our ability to properly prepare your Kitchen Garden location. We do our best to work with Mother Nature in order to provide you with a functional kitchen garden as soon as possible. Please keep in mind that spring tends to be rainier than other seasons.
INSTALLATION DAYS
Please have the driveway clear of all materials and vehicles. Kitchen Garden Design House will do its best to procure your desired plant selections. However, plants are subject to availability and the seasonality of the selected plant. Katie will conduct a final walkthrough of the garden upon completion.
Installation Terms
CHANGE ORDERS
In the event that the client changes the scope of the project (including but not limited to: materials, finishes, design), a change order is necessary to proceed. Any change order will affect previous estimates. If the change order results in delays preventing the project's commencement, Kitchen Garden Design House reserves the right to proceed with other contracted projects, and your work will be rescheduled as time allows.
BALANCE DUE UPON
The balance is due IN FULL upon completion of your project or delivery.
SCHEDULING CONFLICTS ON INSTALLATIONS
Client responsibility for scheduling conflicts will be billed per hourly rate plus travel ($100/person per hour). This would include if the client was to have the area prepped or items removed and has not done so, irrigation lines have not been run by an irrigation company, the driveway is not clear for deliveries, etc.
LIMITED ONE-YEAR WARRANTY
We take pride in the integrity of our materials and craftsmanship when building each kitchen garden. Our Cedar and Corten raised garden beds have a one year warranty. Please notify us as soon as possible if you notice any defects and Kitchen Garden Design House will repair or replace your item at our discretion.
Annual plants are not warranted. You are responsible for proper care in the garden. We will conduct biweekly 15-minute check-ins following installation to monitor proper watering. We will notify you if the garden does not reflect the watering techniques provided on your final garden walkthrough. If you are using irrigation, it is your responsibility to ensure the system is working and proper timing adjustments are made.
Mini Orchard plantings will have a one-year warranty provided all watering water recommendations have been followed and proper critter protection is in place from the point of installation.
A LA CARTE SERVICE OFFERINGS
Submit an inquiry to Katie, and she will schedule a call to determine the right process for you.
Let us take care of the dirty work.